LEGAL REFERENCE

Your data security matters to us

We've built tkp slot around protecting your account, your payments and your privacy. This policy shows exactly how we collect, store and safeguard your information — from DANA...

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Privacy policy framework

tkp slot operates under data protection frameworks applicable to our brand home and the regions we serve, including Indonesia. We collect personal data — your name, email, phone number, account credentials and payment details — when you open an account or transact with us. Your data is encrypted in transit and at rest. We share payment information only with our processing partners

(DANA, OVO, GoPay and QRIS handlers) to execute your deposits and withdrawals. We do not sell your data to third parties. You can request access to or deletion of your personal information by contacting our support team. Where local law permits, you may opt out of marketing communications at any time.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy questions — reach us

Team online

Live Chat Support

Open the chat widget in the bottom-right corner of your account dashboard. Our team responds to privacy queries within one hour during operational hours.

Email Support

Send your privacy concern to [email protected]. Include your account email and a clear description of your request. We reply within 24 hours.

Account Settings

Log in and navigate to Settings > Privacy & Data. You'll find options to review, download or request deletion of your personal information directly.

PLATFORM TRUST SIGNALS

Our privacy standards

SSL/TLS Encryption

All communication between your device and our servers uses industry-standard HTTPS encryption. Your login, payment data and game history are...

PCI DSS Compliance

We follow Payment Card Industry Data Security Standard protocols. Your card and e-wallet data passes through certified payment processors only.

Regular Audits

We conduct quarterly security audits and penetration tests to identify and patch vulnerabilities. Results are logged and reviewed by our...

Data Minimisation

We collect only the information needed to run your account, process your payments and comply with local regulations. No unnecessary...

Retention Limits

Personal data is retained only as long as necessary. Account closure triggers a data retention schedule; archived records are deleted...

Incident Response Plan

If a breach occurs, we notify affected accounts within 72 hours via email and account alert. Full transparency and next...

Policy consistency across our pages

Terms of Service

Our ToS covers account rules, game fairness and dispute resolution. Privacy Policy focuses on data handling; ToS covers conduct. Both apply equally to your account.

Payment Methods Policy

Payment docs outline DANA, OVO, GoPay and QRIS Deposit references and withdrawal timelines. This privacy page explains how we store your payment method details.

Cookie Policy

Separate page detailing how we use cookies for session management, analytics and fraud prevention. Your consent options are set during account onboarding.

Anti-Money Laundering (AML)

Our AML page explains KYC verification steps. This privacy policy covers how we protect the identity documents and financial data you submit during that process.

Responsible Conduct Standards

We maintain account controls and transparency resources. Privacy policy ensures your account preferences and self-imposed limits are encrypted and never shared externally.

Dispute Resolution

Conflict resolution is governed by our ToS and regional arbitration clauses. Privacy policy assures you that dispute records are kept confidential and stored securely.

Marketing Communications

You can opt out of promotional emails in Account Settings. This policy details how we manage your communication preferences and how long we retain consent logs.

Brand commitments visible in our policy

No Third-Party Sales

We do not sell or lease your personal data to advertisers, data brokers or third-party marketers. Your information is yours alone.

Account Portability

You can request a complete export of your account data — profile, transaction history, game logs — in standard machine-readable format within 14 days.

Right to Be Forgotten

Request permanent deletion of your account and associated personal data. We comply within 30 days, subject to legal retention obligations.

Transparent Payment Flow

When you deposit via DANA, OVO, GoPay or QRIS, you see exactly which fields we capture. No hidden data collection; your consent is explicit and logged.

Session Privacy Controls

Log out at any time to terminate your session and clear temporary data. Auto-logout occurs after 30 minutes of inactivity on shared devices.

Privacy by Default

Your account settings default to maximum privacy. Marketing emails, data sharing and analytics opt-ins are off until you consciously enable them.

Privacy policy: common questions

We collect your full name, email address, phone number, date of birth, residential address and payment method details (DANA, OVO, GoPay or QRIS wallet identifier). We use this to verify your identity, prevent fraud and process deposits and withdrawals. No unnecessary data is requested.

Payment details are encrypted immediately upon entry and transmitted only to certified processors using PCI DSS-compliant channels. We never store full wallet credentials on our servers. Processors handle the actual transaction; we retain only transaction references and timestamps.

Yes. Log into your account, go to Settings > Privacy & Data > Download My Data. You'll receive a complete export of your profile, transaction history and game logs within 24 hours. You can also request this via email to [email protected].

We share payment data only with our DANA, OVO, GoPay and QRIS processing partners to execute transactions. We do not sell, rent or lease your personal information to marketers, data brokers or other third parties outside these essential payment partners.

Your active account data is archived immediately. Personal information is retained for 90 days to resolve any pending disputes, then permanently deleted. Transaction records required by law are kept for seven years in encrypted, anonymised form.

Click the unsubscribe link in any promotional email, or log into your account and go to Settings > Communication Preferences. Uncheck the marketing box. We stop sending promotions within 24 hours. Transactional emails (deposits, withdrawals, login alerts) cannot be disabled.

If we discover unauthorised access to your data, we notify you by email and in-account alert within 72 hours. We provide details of the breach, steps we've taken to secure your account and recommended actions (password reset, etc.). Full incident report is available upon request.